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Update Problem

Hello, for a few months now I have been unable to update my scorecloud. Everytime I run the update the message comes up: Failed to execute the file "C:\Program Files (x86)\ScoreCloud\ScoreCloud.exe": Failed to start as a limited process. CreateProcessWithTokenW() failed with the error code 740. Also the playback function isn't working either, it keeps saying I need to select an audio output but everything is set to default. I am using a Windows 10 computer if that helps.


  • JohanRJohanR Administrator

    This sounds very strange! We'll take a look at it!

    In the meantime, could you try uninstalling the program, and then installing using the installer from our download page:

    Thanks for reporting!
    / JohanR, ScoreCloud
    ScoreCloud Staff and Mandolinist
  • Thanks it worked. I feel so stupid for not trying that before. Anyways thanks for the reply.
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