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ScoreCloud doesn't recognize my keyboard

I have the Korg Kross music workstation.
I install ScoreCloud (pc version) and the Keyboard drivers. I checked with the keyboard manufacturer software and my pc recognize the keyboard. But ScoreCloud doesn't. :-( When I play the keyboard nothing happen on ScoreCloud. What I'm missing?

Comments

  • JohanRJohanR Administrator
    Hi!

    That is weird, we have other Korg keyboards that work as intended.

    Please check the ScoreCloud Audio/MIDI preferences and make sure that the keyboard is present, and selected, in the MIDI input selector.

    Have you tried the keyboard in any other music software, to see that it is sending MIDI events? If you can set the MIDI channel on the keyboard try setting it to the lowest possible value (0 or 1).

    I will try to look into this further!
    / JohanR
    ScoreCloud Staff and Mandolinist
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