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Facebook Login Opens in External Browser (was Application Problems)

JPhing88JPhing88 Member
edited March 1 in ScoreCloud Studio
Hi, I have just installed the ScoreCloud Studio and sign in with Facebook.
It keeps on saying could not connect it to the server.
However, it says my login is successful.
Why is this happening? How do I fix this?
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Comments

  • JohanRJohanR Administrator
    Hi,

    Interesting. This looks like it is due to the facebook login page opening in your browser instead of inside ScoreCloud Studio, so the program does not get the login credentials from the success page.

    It is strange that this happens, and we will look into it!

    In the meantime, you if you have an email adress connected to your facebook account, you should be able to type it into this page, to set a manual password.

    https://my.scorecloud.com/request-reset-password

    After setting a new password you can login to the program using your email and the password, instead of using facebook.

    Get back to me if you have problems with this!

    Hope this helps!
    / JohanR, ScoreCloud
    ScoreCloud Staff and Mandolinist
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