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Unable to analyze - Bad Gateway

hey everyone

I was trying to play a hook and run it thought the analyzer, but whenever I click "analyze" it will take about 3 minutes and then display an error message about a "Bad Gateway". This is definitely a new problem for me and used the recording analyzer with instant results a few months ago

Comments

  • JohanRJohanR Administrator
    Hi! This was a temporary problem with the servers, and should be fixed now. We're looking at implementing safeguards so that it does not happen again. Thank you for reporting!
    / JohanR, ScoreCloud
    ScoreCloud Staff and Mandolinist
  • same is happening to me and problem after problem have been acquiring with me since i fist used your software.
  • LeifOLeifO Administrator
    Dear ScoreCloud users

    ScoreCloud is having problems with the servers at the moment, which is giving users error messages such as “Could not connect to the server”, “Could not connect due to a network problem”. The problem comes and goes, and we’re working on solving the problem.

    No previously saved song is in any danger of being lost, however, there are problems with saving new songs, registering and signing in to user accounts as well as analysing audio.

    We are very grateful for all the reports you have sent and the patience you are showing, and once again, we’re working hard to solve the problem and hope to get back to you soon with more info.

    All the best
    Leif @ ScoreCloud
  • AkieboomsAkiebooms Member
    I have the same issue too, on both my windows and my mac
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