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Log in problems

JohanRJohanR Administrator
This discussion was created from comments split from: I can't access ScoreCloud! Can someone help?.
ScoreCloud Staff and Mandolinist

Comments

  • I am stuck in a log in loop that indicates I must register to use Sound Cloud but when I try to register it says I already have an account - when I request a new password it says no account exists - help!
  • JohanRJohanR Administrator
    That is strange!

    When you try to reset you password from here, are you entering the same email address as the one you try to log in with?

    https://my.scorecloud.com/request-reset-password

    Have you previously logged in with facebook?

    / JohanR
    ScoreCloud Staff and Mandolinist
  • lisarogerlisaroger Member
    edited May 2015
    Yes - I am always using the same email address and yes, I have tried to log in with facebook but I just get a message "log in success" but the login window is still there
  • JohanRJohanR Administrator
    Oh!

    Is this in ScoreCloud Studio or in the web browser?

    / JohanR, ScoreCloud
    ScoreCloud Staff and Mandolinist
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