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why does scorecloud prevent windows media player from working in win7

I play the mp3 fine.
start scorecloud and press record audio and windows media wont now play the mp3 anymore
thanks

Comments

  • JohanRJohanR Administrator
    Hi!

    Because windows has a problem with audio latency (speed), the default sound setting in ScoreCloud Studio is "Wasapi Exclusive Mode", witch locks the audio to the application.

    The Exclusive mode can be unchecked under Preferences -> Audio/Midi -> Advanced. You might need to restart the applications for it to have effect.

    (We are working on a more long term solution for this issue.)

    Hope this helps!
    / JohanR, ScoreCloud
    ScoreCloud Staff and Mandolinist
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