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Audio Error

TheColdHandsTheColdHands Member
edited August 2016 in ScoreCloud Studio
"Could not start the audio engine
The audio server quit unexpectedly
Exit code: 42
Signal: NIL"

this message appears every time I start the program, and the microphone is not accepted. What should I do?

Comments

  • JohanRJohanR Administrator
    Hi!

    Thanks for the report, and the log. We'll have to investigate further!

    / JohanR, ScoreCloud
    ScoreCloud Staff and Mandolinist
  • ZervmanZervman Member
    edited September 2016
    i have the same problem. Plus when I clik on the record audio
    it says "Recording is disabled, because there is no active audio input."
    Can it be fixed?
  • and this is my log file
    log
    log
    ScoreCloud.log
    80K
  • ErikRErikR Administrator
    Zervman, can you also post your faudio.log? It is located in the same folder as ScoreCloud.log. Thanks!
  • ErikRErikR Administrator
    Thanks to your reports, this issue has now been solved! A new version of ScoreCloud Studio, with the fix included, will be released shortly.
  • JohanRJohanR Administrator
    Hi!

    The new version, ScoreCloud Studio 3.5.3, is now released! The updater inside the program should get the update soon. You can also download the new version manually from the website:

    http://scorecloud.com/download/

    Please let us know if you're still having issues with the new version!

    Regards
    / JohanR, ScoreCloud
    ScoreCloud Staff and Mandolinist
  • midbreakmidbreak Member
    edited November 10
    I´m still having this problem, how can I solve it?
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