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Timeout error - Instrumental audio analysis mode

I've been encountering a problem when importing audio files in ScoreCloud PRO using instrumental analysis mode, I doing File -> Import Audio File -> Instrumental. After doing the above, the bottom pane shows "Analyzing" for some time, and after a while a message pops up saying "Audio could not be analyzed. Unknown error: TIMEOUT". The audio file has a sample rate of 32000hz, 1,4mb of size, and 60 seconds of duration.

Comments

  • JohanNJohanN Administrator
    Can you please attach the audio file in an email and send it to support@scorecloud.com?
    /Johan Nilsson, ScoreCloud Support
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