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Network error

Hello everyone. I wanted to ask how to remove the connection problem. Its become annoying abd im tired of reading a dozen forums. Pls. Help. Thank you.

Comments

  • JohanRJohanR Administrator
    Hi!

    What comes to mind is that you might be behind a proxy which ScoreCloud can have problems passing.

    If you could send the ScoreCloud.log and faudio.log files to support@scorecloud.com and we can have a closer look!

    To find the log files (ScoreCloud.log and faudio.log) on Windows:
    Open the "Run"-window by pressing the windows-key+R and then type %APPDATA%/ScoreCloud

    To find the log files (ScoreCloud.log and faudio.log) on Mac OS X:
    Press cmd-shift-g ( ⌘-⇧-G) in Finder and paste ~/Library/Containers/com.doremir.scorecloud/Data/Library/Logs

    / JohanR
    ScoreCloud Staff and Mandolinist
  • I am also having the problem. I have attached the files requested from the previous posting about this problem
    log
    log
    ScoreCloud.log
    1M
    log
    log
    faudio.log
    759K
  • I need your help TOO....my email address is megat.xiv@gmail.com
    log
    log
    ScoreCloud.log
    1M
    log
    log
    faudio.log
    625K
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