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Analyze Error

I am a new user. Just installed software onto my Windows 10 laptop. I connected my Casio Privia midi keyboard. I can play songs, and it recognizes the notes. However, every time I click Analyze, I get a message that simply says "An Error Occurred." It gives me a choice to quit the program or ignore the error, but no matter what it will not analyze my songs. Any ideas?


  • JohanRJohanR Administrator
    Oh, that should not happen. After you get that error, could you click "ignore" in the error dialog, and then select "Report a bug" from the Help menu. This will send us some details about what went wrong!

    Thank you for reporting this!
    / JohanR, ScoreCloud
    ScoreCloud Staff and Mandolinist
  • Hi,
    I have the same error.
    Do you have a solution ?
  • I fixed this error.
    I set the Audio Input and the Audio Output other than "System Default".
  • JohanRJohanR Administrator

    That is interesting that this solved the issue for you!

    Could you please send a bug report like I described above, so we can check why that fixed it for you!

    Thanks so much for coming back and reporting this!
    / JohanR, ScoreCloud
    ScoreCloud Staff and Mandolinist
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