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Playback quality

I have just bought a new Dell laptop with a Realtek sound card and the audio output quality when playing back is awful! Is this a known fault with these devices? I'm running Windows 10. Luckily I have my old Toshiba - also running Windows 10 - which sounds OK but I'd prefer to use the new one if there's a fix


  • JohanRJohanR Administrator

    The note playback is done through MIDI, and the playback audio quality shouldn't have to be a problems on those computers.

    What I can think of is to try to increase the Latency and Buffer values in Preferences -> Audio/MIDI -> Advanced, to see if it is performance related.

    Also, try checking the WASAPI Exclusive Mode and see if there are any improvements.

    Hope this helps!
    / JohanR, ScoreCloud
    ScoreCloud Staff and Mandolinist
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