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Timeout error in instrumental audio analysis mode

Hi!

I've been encountering a problem when importing audio files in ScoreCloud PRO using instrumental analysis mode, i.e. doing File -> Import Audio File -> Instrumental. After doing the above, the bottom pane shows "Analyzing" for some time, and after a while a message pops up saying "Audio could not be analyzed. Unknown error: TIMEOUT". When importing audio with "Vocal" analysis mode instead of "Instrumental", all works well. Could you help with this?

Many thanks,
Emmanouil

Comments

  • JohanNJohanN Administrator
    Hi Emmanouil!

    Have you checked the sample rate so the audio file has a sample rate at least 22050Hz? We are working on be able to handle down to 11025Hz.

    All the best to you,
    Johan Nilsson
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